Shipping Policy

Last updated: May 2026

Thank you for shopping with GKB Prime.

Order Processing

Orders are typically processed within 1–2 business days after payment is received.

Orders placed on weekends or public holidays will be processed on the next business day.

During busy periods, processing times may be slightly longer.

We carefully inspect and securely pack all orders before dispatch.

Shipping Times

Estimated delivery times:

United Kingdom

• Standard Delivery: 2–5 business days

Delivery times are estimates and may vary depending on courier performance, weather, or other circumstances outside our control.

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Shipping Costs

Shipping charges are calculated at checkout based on the size, weight, and destination of your order.

Any free shipping promotions will be clearly shown at checkout.

Tracking

Where available, tracking information will be provided once your order has been dispatched.

Delivery Issues

Please ensure your delivery address is accurate before completing your order.

We are not responsible for delays or failed deliveries caused by incorrect address details provided by the customer.

If your parcel is returned to us due to incorrect or incomplete address details, additional shipping charges may apply for re-delivery.

Damaged / Missing Orders

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and photographs where applicable.

If your parcel appears lost or has not arrived within the expected timeframe, please contact us and we will assist in investigating with the courier.

International Shipping

At present, we only ship within the United Kingdom unless otherwise stated.

Contact

For shipping enquiries:

GKB Prime
Email: gkbprimeuk@gmail.com